Dakha 7's Privacy Policy — Your Data Is Our Responsibility

1. Introduction & Scope

Welcome to Dakha 7. This Privacy Policy applies to our website, mobile app, and all digital platforms. We believe protecting each user's personal data is a fundamental responsibility — not merely a legal obligation.

As a trusted online betting platform, Dakha 7 serves millions of users across Bangladesh. When you register, place bets, or use any of our services, certain information is collected. This policy clearly explains what that information is, why we collect it, and how it is used.

This Privacy Policy Terms & Conditions' must be read together. Both documents together define your rights and responsibilities on Dakha 7.

2. What Information We Collect

Dakha 7 collects only the information that is necessary — nothing beyond that. The scope of our data collection is detailed below.

Personal Identification Information

• Full name and date of birth (for age verification).
• Mobile number and email address.
• National ID number or passport number (for KYC verification).
• Current address (where required).
• Bank account or mobile banking number (for payment processing).

Usage Data

• Login time, IP address, and device type.
• Betting history and transaction records.
• Time spent on each page of the platform.
• Records of customer service interactions.

3. How Your Information Is Used

Dakha 7 uses your data solely to improve our services and make your experience safe and enjoyable. Your information is never sold or transferred to third parties for commercial purposes.

Primary Use Purposes

• Creating, managing, and securing your account.
• Processing deposits, withdrawals, and all other financial transactions.
• Verifying age and identity to prevent access by minors.
• Providing customer support and resolving complaints.
• To comply with regulatory requirements.

Secondary Use Purposes

• Technical development and performance analysis of the platform.
• Sending personalised offers and promotions based on your preferences.
• Detecting fraud, money laundering, and unauthorized access.
• Monitoring usage patterns to promote responsible gaming.

4. Data Sharing Policy

Dakha 7 shares data with third parties only in limited, specific circumstances, which are clearly outlined below.

When Your Information Is Shared

• Payment Processors: Solely to process transactions with bKash, Nagad, Rocket, and partner banks.
• Legal Authorities: In response to a court order or a lawful request from a regulatory authority.
• Identity Verification Services: With authorized institutions to complete the KYC process.
• Technology Partners: With contracted service providers who operate the platform.

When Data Is Not Shared

• To advertising or marketing companies.
• To any other gaming platform or competitor.
• To any unauthorised third party for commercial purposes.
• To any individual or organization without your consent.

Third-party service providers contracted by Dakha 7 are required to uphold the same privacy standards. They may only use your data for the specific purpose for which it was shared.

5. Data Retention & Retention Periods

Dakha 7 does not retain any data longer than necessary. Retention periods vary depending on the type of information.

Once the retention period expires, data is securely deleted or anonymized. Our servers are housed in secure data centers and undergo regular audits.

6. Cookies & Tracking Technologies

Dakha 7 uses cookies on its website and app. Cookies are small text files stored in your browser that help enhance your experience.

Types of Cookies We Use

• Essential Cookies: For login sessions and site security — disabling these will prevent the site from functioning.
• Functional Cookies: To remember your language, preferences, and settings.
• Analytics Cookies: Understanding page view frequency — fully anonymised.
• Security Cookies: To detect and prevent suspicious activity.

7. Your Data Rights

Every registered user on Dakha 7 has certain fundamental rights over their own data. We respect these rights and are committed to responding to any request promptly.

• Right to Access: You can find out exactly what data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In certain cases, you can ask us to limit how your information is used.
• Right to Data Portability: You can download your data in a standard format.
• Right to Withdraw Consent: You can withdraw consent to marketing communications at any time.

To exercise these rights, contact us by email at: privacy@dakha7.net — We will respond within 30 days.

8. Data Security Measures

Dakha 7 uses industry-leading technology to keep your data secure. Our security framework is multi-layered and regularly verified through independent third-party audits.

• 256-bit SSL Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): OTP verification upon account login.
• Firewall Protection: Advanced server-level firewall protection.
• Regular Security Audits: Periodic audits conducted by independent external experts.
• Anti-Fraud System: Real-time fraud detection system.
• Data Backup: Secure & Encrypted Backups Regularly updated.

9. Protection of Minors' Data

Dakha 7 is strictly for users aged 18 and above. We never collect data from or provide services to minors.

Date of birth is verified at registration, and a National ID Card may be used to confirm age when required. If we become aware that a minor has opened an account, it will be closed immediately and all collected data will be deleted.

10. Contact & Complaints

For any privacy-related questions, complaints, or requests, please reach out to our dedicated Privacy Team.

• Privacy Email: privacy@dakha7.net
• General Support: support@dakha7.net
• Response Time: Within 30 business days (within 48 hours for urgent cases).

This privacy policy was last updated in January 2026. If any changes are made in the future, users will be notified in advance via the website and their registered email address.